At Orciani, accessible from https://orciani.in/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website.

1. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and update your order status
• Provide customer support
• Process returns, refunds and exchanges
• Send order and shipping notifications
• Improve our website, products and services
• Prevent fraud and unauthorized transactions
• Maintain website security
• Send promotional or marketing communications where permitted and where you have provided the necessary consent
• Comply with applicable legal and regulatory requirements

2. Payment Information

Payments made through our website may be processed by third-party payment gateways.

Orciani does not normally store your complete debit card, credit card, UPI PIN, CVV or banking passwords on its own servers.

Payment information is handled by the relevant payment service provider according to its privacy and security policies.

3. Shipping Information

To deliver your order, we may share necessary information such as your name, phone number, shipping address and PIN code with our shipping and logistics partners.

This information is shared only to the extent reasonably necessary to fulfil your order.

4. Cookies

Our website may use cookies and similar technologies to:

• Keep products in your shopping cart
• Remember your preferences
• Maintain login sessions
• Understand website traffic and usage
• Improve website performance
• Provide relevant marketing and advertising

You can control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. Third-Party Services

We may use third-party services for functions such as:

• Payment processing
• Shipping and delivery
• Website analytics
• Website security
• Email or SMS communication
• Advertising and marketing

These third-party providers may process information according to their own privacy policies.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, legal and regulatory requirements, dispute resolution and fraud prevention.

When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access to or correction of your information and requesting withdrawal of consent where applicable.

You may contact us using the details below for privacy-related requests or complaints.

The applicable Indian data-protection framework requires clear information about personal data, purposes of processing, consent withdrawal and grievance mechanisms.

9. Marketing Communications

If you have opted to receive promotional communications from us, we may send information about products, offers, discounts and other updates.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without the involvement or consent of a parent or lawful guardian where required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or applicable laws.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Brand: Orciani
Website: https://orciani.in/
Email: orcianiindia@gmail.com
Phone: Number  +91 9888599920
Business Address:Location: 182/184 Alfred House Opp. jaffer Bhai Delhi Darbar Resturant Grant Road Mumbai-400004